Shipping Policy

1. Shipping Areas

We currently offer shipping within the United States only. (Excluding Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Island, Northern Mariana Islands, Palau, Puerto Rico, U.S Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific.)
International shipping is not available at this time.

 

2. Processing Time

Orders are processed within 3–5 business days after your purchase.
Processing times may be slightly longer during holidays or high-volume periods.

 

3. Shipping Time

  • Standard U.S. Shipping: 3–7 business days
    Delivery times may vary depending on your location and the carrier.

 

4. Shipping Rates

Shipping fees are calculated at checkout based on your delivery address and selected shipping method.

 

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number.
You can use this number to track your package’s delivery status.

 

6. Wrong or Incomplete Addresses

If you entered the wrong shipping address, please contact us within 12 hours of placing your order.
Once the package has been shipped, we cannot change the address or issue refunds for undeliverable packages.

 

7. Lost or Delayed Packages

We are not responsible for delays caused by the carrier, weather conditions, or other factors beyond our control.
If your package appears lost, please contact us and we will assist you in filing a claim with the carrier.

 

8. Contact Us

If you have any questions about your order or shipping, please reach out to us at:
wace1@yyahead.com